Salesforce Implementation Services

Thinking of transforming your business? Think of the all new lightning powered Salesforce Sales and Service Cloud Implementation! It has been established beyond all contention that Salesforce accelerates workforce productivity and enhances customer collaboration & satisfaction. You just need to experience it to realize how much it handles for you freeing you to take on & translate even more opportunities! Let our team of experienced consultants and implementation engineers hand-hold you into the Salesforce world; we’ll eliminate complexities; remove bottlenecks; reduce costs; minimize risks quickly and cost-effectively to result in streamlined business processes that almost instantaneously reflect positively on your bottom-line.

Our Salesforce Implementation services include:

Collaborative Discovery and Project Envisioning

Our certified onsite / offshore Salesforce consultants will work with you in deep collaboration to study and evaluate your existing practices and systems and then recommend an implementation strategy custom fitted for your business.

Sales & Service Cloud Setup

The implementation revolves around setup, configuration and customization of Salesforce to meet and support your business needs. Business process automation will be achieved through custom designed email templates, workflows, access setups and approval processes. Highly effective custom reports and dashboards will be created to allow better business insights.

Custom Development with Agility in Process and focus on Innovation

It is very often realized that some custom developments can convert a basic implementation into one with immense possibilities. Our onsite / offshore Salesforce development team has deep expertise in developing custom solutions on the force.com platform.

Legacy Data Migration to Salesforce

We completely understand the sense of urgency you feel towards getting your legacy data migrated to Salesforce. Based on your needs, we design specific solutions for cost-effective enterprise-grade migration within optimal time limits. We have the right balance of knowledge and experience required to successfully tackle the most complex data migration challenges. Our data migration services include data extraction, cleansing, de-duplication, standardization, validation and import into Salesforce

Bolt-On Integrations

Our onsite / offshore Salesforce team has in-depth experience in bolting on to other cloud and traditional business critical systems by either buildingcustom adapters or configuring their pre-built adapters.

Salesforce Support, Training & Documentation

Our certified consultants are well-equipped to provide the verycritical ongoing maintenance and continuous improvement support services for Salesforce. We can also assist with your training and documentation related specific needs.

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Quick Start Salesforce.com Service

We understand that Salesforce.com is one of the crucial investments for your company and you want to get it implemented effectively very fast. We also understand the budget constraints that businesses have;and why it is important for them to get the fast return on investment in CRM.

With our Quick Start Salesforce.com services we will help your company realize immediate results for SFDC implementation. Quick Start will cater to the specific requirements of your business where our consultants will work with your business team to give solutions that address your business objectives and aid in your success.

We offers 1 week and 2-week Quick Start implementation packages and 1 week optimize package. These packages are for Group / Professional / Enterprise / Unlimited Editions of SFDC. The packages are offered for either Sales Cloud or Service Cloud.

1. Quickstart Salesforce.com Implementation Service for Professional Edition – 2 weeks
2. Quickstart Salesforce.com Implementation Services for Enterprises / Unlimited Edition – 3 weeks
3. Quickstart Salesforce.com Service Optimization – 1 week
4. Quickstart Salesforce.com for Non Profit Organizations – 1 week

If you work with traditional consulting firms on deploying a new CRM system – you will be given an impression that CRM implementations are long and expensive process. If this, is what is stopping you from taking the step ahead with Salesforce.com CRM implementation – think again as We has specially designed Quickstart Deployment packages for you.

We will take end to end responsibility of implementing SFDC. We can get your Salesforce. com CRM up and running in as little as 1 or 2 weeks at a cost that’s just fraction of fat fee charged by large consulting firms.

Contact us today for a free One-hour consultation to evaluate if Salesforce.com Quick start deployment is good for your business.

Quickstart Salesforce.com Implementation Service – Enterprises / Unlimited Edition

Quickstart Salesforce.com Implementation Service 3-week package provides clients with a quick and effective way to start to your Salesforce.com Enterprise / Unlimited Edition deployment. The 3-week package ensures that you start on all key functionality of SFDC. Quickstart Salesforce.com Implementation Service is either for Sales Cloud or Service Cloud. This is a three-week remote service package where Business Process Review Session and other client interactions are conducted online using Live Meeting. Subsequent to Business Process Review session, our Salesforce.com consultants will map your requirements to Salesforce.com and ensure that software is configured to meet the Quick Start requirements of the project.

Salesforce.com Edition

The three week Quickstart package of salesforce.com is recommended for any of the following editions:

• Salesforce.com Enterprises Edition
• Salesforce.com Unlimited Edition

We will assist you in getting a quick start with following functionality (depending on your edition):

Custom Development with Agility in Process and focus on Innovation

The three week Quickstart package of salesforce.com is recommended for any of the following editions:

• Salesforce.com Enterprises Edition
• Salesforce.com Unlimited Edition

We will assist you in getting a quick start with following functionality (depending on your edition):

Sales Cloud Quick Start

• Lead Management Configuration (including web to lead)
• Contact and Account Management Configuration
• Opportunity Management Configuration
• Campaign Management Configuration
• Products and Price Lists Configuration
• Custom Object Development (for functionality not available in SFDC)
• Report and Dashboard Development (10 Custom Reports and 2 Dashboards, 20 Components each)
• HTML Email Communication Templates (1 Letterhead and 10 Email Templates)
• Workflow rules and alerts (5 workflow rules)
• AppExchange deployment (2 applications from AppExchange)
• Data Migration of Leads, Accounts and Contacts (1 Single source Excel File each for Lead & Accounts / Contacts)
• 2-hour Training Session via Skype Meeting with your users
• 2-hour Handover with your System Administrator via Skype Meeting

Service Cloud Quickstart

• Contact and Account Management Configuration
• Case Management Configuration (including web to case and email to case)
• Assets, Contracts Management Configuration
• Solutions & Knowledge Configuration
• Service Cloud Console
• Custom Object Development (for functionality not available in SFDC)
• Report and Dashboard Development (10 Custom Reports and 2 Dashboards, 20 Components each)
• HTML Email Communication Templates (1 Letterhead and 10 Email Templates)
• Workflow rules and alerts (5 workflow rules)
• AppExchange deployment (2 applications from AppExchange)
• Data Migration of Leads, Accounts and Contacts (1 Single source Excel File each for Lead & Accounts / Contacts)
• 2-hour Training Session via Skype Meeting with your users
• 2-hour Handover with your System Administrator via Skype Meeting

We work with your administrator to ensure that they are trained and ready to take over from us. We will give the Requirements and Design documentation to help them manage the instance. We will also create a road map to help you meet future business needs and achieve high end-user adoption and more efficient use of your CRM investment. Note: Quick Start services are for advanced deployments. We do not cover the functionality of customizable forecasting, complex workflows, data migration from multiple sources, contracts and entitlements, complex reports and dashboards. Quick Start assumes users have taken online training of Salesforce.com and there will be standard security roles and profiles.

Quick Start Salesforce.com Implementation Service 3-week Plan

Pre Project	One-hour project kick-off call to plan & coordinate
Day 1	Business Process Review Requirements Analysis
Day 2	Design Quick Start Setup Environments for Development and Testing
Day 3	Organization setting, Users, Profiles, Roles Customize standard objects
Day 4	Customize standard objects
Day 5	Customize standard objects
Day 5	Customize standard objects
Day 6	Data Upload
Day 7	Data Upload & Verification
Day 8	Review with client project Manager
Day 9	Reports Dashboards
Day 10	Reports Dashboards
Day 11	Rapid Changes (minor adjustments)
Day 12	Rapid Changes (minor adjustments)
Day 13	2-4 hours system administrator transition
Day 14	2-4 hours user training
Day 15	Go live and 1 day helpdesk support to end users

Deliverables

• Business Process review
• Configured Application, Reports and Dashboards with Data Uploads
• Knowledge-transfer document
• User Training
• Administration KT Session

Pricing

The fee for the 3 week Salesforce.com CRM Quickstart is US$1,500

Contact us today to schedule a free one-hour consultation to evaluate if Salesforce.com Quick start Deployment is recommended for your business. If you have a custom requirement write to us for a custom quote.

Quick Start Salesforce.com Implementation Service – Professional Edition

Quick Start Salesforce.com Implementation Service 2-week package provides clients with a quick and effective way to start to your Salesforce.com Professional or Enterprise Edition deployment. The 2-week package ensures that you start on all key functionality of SFDC. Quick Start Salesforce.com Implementation Service is either for sales Cloud or Service Cloud. This is a two-week remote service package where Business Process Review Session and other client interactions are conducted online using Skype Meeting. Subsequent to Business Process Review session, our Salesforce.com consultants will map your requirements to Salesforce.com and ensure that software is configured to meet the Quick Start requirements of the project.

Salesforce.com Edition

This Quickstart package is recommended for:

• Salesforce.com Professional Edition
• Salesforce.com Enterprises Edition

We will assist you in getting a quick start with following functionality (depending on your edition):

Sales Cloud Quick Start

• Lead Management Configuration (including web to lead)
• Contact and Account Management Configuration
• Opportunity Management Configuration
• Campaign Management Configuration
• Products and Price Lists Configuration
• Custom Object Development (for functionality not available in SFDC)
• Report and Dashboard Development (10 Custom Reports and 2 Dashboards, 20 Components each)
• HTML Email Communication Templates (1 Letterhead and 10 Email Templates)
• Workflow rules and alerts (5 workflow rules)
• AppExchange deployment (2 applications from AppExchange)
• Data Migration of Leads, Accounts and Contacts (1 Single source Excel File each for Lead & Accounts / Contacts)
• 2-hour Training Session via Skype Meeting with your users
• 2-hour Handover with your System Administrator via Skype Meeting

Service Cloud Quickstart

• Contact and Account Management Configuration
• Case Management Configuration (including web to case and email to case)
• Assets, Contracts Management Configuration
• Solutions & Knowledge Configuration
• Service Cloud Console
• Custom Object Development (for functionality not available in SFDC)
• Report and Dashboard Development (10 Custom Reports and 2 Dashboards, 20 Components each)
• HTML Email Communication Templates (1 Letterhead and 10 Email Templates)
• Data Migration of Leads, Accounts and Contacts (1 Single source Excel File each for Lead & Accounts / Contacts)
• 2-hour Training Session via Skype Meeting with your users
• 2-hour Handover with your System Administrator via Skype Meeting

We work with your administrator to ensure that they are trained and ready to take over from us. We will give the Requirements and Design documentation to help them manage the instance. We will also create a road map to help you meet future business needs and achieve high end-user adoption and more efficient use of your CRM investment.

Note: Quick Start services are for advanced deployments. We do not cover the functionality of customizable forecasting, complex workflows, data migration from multiple sources, contracts and entitlements, complex reports and dashboards. Quick Start assumes users have taken online training of Salesforce.com and there will be standard security roles and profiles.

Quick Start Salesforce.com Implementation Service 2-week Plan

Pre Project	One-hour project kick-off call to plan & coordinate
Day 1	Business Process Review Requirements Analysis
Day 2	Design Quick Start Setup Environments for Development and Testing
Day 3	Organization setting, Users, Profiles, Roles Customize standard objects
Day 4	Customize standard objects
Day 5	Customize standard objects
Day 6	Data Upload Review with client project manager
Day 7	Reports Dashboards
Day 8	Reports Dashboards
Day 9	Rapid Changes (minor adjustments)
Day 10	2-hour system administrator transition 2 hour user training

Deliverables

• Business Process review
• Configured Application, Reports and Dashboards with Data Uploads
• Knowledge-transfer document
• User Training
• Administration KT Session

Pricing

The fee for the 2 week Salesforce.com CRM Quickstart package is US $1,200

Contact us today to schedule a free one-hour consultation to evaluate if Salesforce.com Quick start Deployment is recommended for your business. If you have a custom requirement write to us for a custom quote.

Salesforce.com Non Profit Quickstart

Salesforce.com Non Profit Quickstart is the fastest way to start with Non Profit Starter Pack (NPSP) from Salesforce.com Foundation / Salesforce.org. With a Quick Start Implementation of Salesforce.com; a Not for Profit Organization can be up and running on Salesforce.com within one week. Our experienced Salesforce.com consultants will ensure that your Non-Profit Organization uses most of the Non Profit Starter Pack (NPSP) features in a short time period.

Salesforce.com Edition

The one week Non Profit Quickstart of Salesforce.com is recommended for Salesforce.com “Lightning Enterprises Edition with Non Profit Starter Pack (NPSP)”

Non Profit Quick Start

The Non Profit Starter Pack Quickstart for Salesforce.com has following scope (with a limit of 1-person per week of consulting):

1.	Constituent Tracking	Tracking Donors, Volunteers, partners, media partners Contacts / Constituent information
2.	Fundraising	Fundraise – Individual donations, Major gifts, In Kind gifts, Pledges, Recurring donations, Grants Donor Management Grants Management Volunteer Management Events Management
3.	Program Management	Programs Case Management Activity Management Reports and Dashboards
4.	Outreach / Marketing Communication	Campaigns Events Attendees Email Marketing
5.	Analytics	Custom Reports (10) Custom Dashboards (1)
6.	Setup	Workflow Rules (5) Assignment Rules (2) Approval Process (2) Security Roles and Profiles
7.	Data Migration	Data Migration
8.	Training	2-hour Training Session via Skype Meeting with your users 2-hour Handover with your System Administrator via Skype Meeting

We work with your administrator to ensure that they are trained and ready to take over from us. We will give the Requirements and Design documentation to help them manage the instance. We will also create a road map to help you meet future business needs and achieve high end-user adoption and more efficient use of your CRM investment.

Note: Quick Start services are for initial deployments. We do not cover the functionality of customizable forecasting, complex workflows, data migration from multiple sources, contracts and entitlements, complex reports and dashboards. Quickstart assumes users have taken online training of Salesforce.com and there will be standard security roles and profiles.

Nonprofit Starter pack (NPSP) Implementation Service 1-week Plan

Pre Project	One-hour project kick-off call to plan & coordinate
Day 1	Organization setting, Users, Profiles, Roles Customize standard objects Installing NPSP Customize custom objects
Day 2	Business Process Review Requirements Analysis Design Quick Start Setup Environments for Development and Testing
Day 3	Customizing NPSP Customize custom objects
Day 4	Data Upload & Verification Review with client project Manager Reports Dashboards Rapid Changes (minor adjustments)
Day 5	2-4 hour system administrator transition 2-4 hour user training Go live and 1 day helpdesk support to end users

Deliverables

• Business Process review
• Configured Application, Reports and Dashboards with Data Uploads
• Knowledge-transfer document (Requirements & Design)
• User Training
• Administration KT Session

Pricing

The fee for the 1 week Salesforce.com CRM Quickstart for Non Profits is US$800

Contact us today to schedule a free one-hour consultation to evaluate if Salesforce.com Quick start Deployment is recommended for your business. If you have a custom requirement write to us for a custom quote.

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Salesforce Integration Services

The proliferation of cloud / mobile / social platform based heterogeneous applications has left end-users hamstrung by siloed systems. These offer little or no visibility into cross-enterprise business processes and require manual interventions to fill in for transaction gaps! Hence, the mission-critical need for highly interoperable, extensible, intuitive, user-friendly yet cost-effective integrations across Applications, Data and Business Processes.

All internal and customer facing applications need to be seamlessly integrated to provide a synchronized and collaborative experience. It is only then, that all applications would speak the same language enabling streamlined data flows and effective governance across all business processes. We onsite / offshore Integration Experts enable Salesforce integrations across systems and data that reside both on-premises and in the cloud.

Salesforce Integration Services using Middlewares

Middleware technologies eliminate a major chunk of the complexities and pain of integration. The role of a middleware technology is critical in a highly distributed environment where businesses need to connect with legacy systems, cloud and SaaS applications, and business management software like SAP and Salesforce. Additionally, since each system possesses its own data format and protocols, the challenge lies in the right orchestration between the systems.

Our offshore Integration Experts will work with you to automate your business processes and enable secure sharing of data across numerous applications by integrating disparate systems and services.

Salesforce Integration Services using Connectors

Connector based integrations enable seamless and highly effective two-way user-encounters. We has broad experience in creating custom connectors and adaptors on the Force.com platform and we can also help design and develop custom data integration tools to meet your distinct business requirements.
We can also assist with:

Master Data Management (MDM)

Huge investments in CRM software implementations would not reflect positively on ROI unless organizations move to a more integrated CRM approach where all the operational master data pertaining to the customer (and even products and services) are assembled from the data silos, de-duplicated, cleansed, enriched and synchronized across domains.

This results in a ‘single version of the truth’ for the master data that proactively protects data quality enabling a 360-degree view. We offshore CRM Data Consultants provide comprehensive master data Cleansing and Standardization services for enhanced ROI through consistency in customer experience, better decisions and reductions in risk.

Data Governance

We can help you with your data governance initiatives to enable data quality and consistency.

Our Data consultants will work with you to define, design and implement effective and sustainable Data Governance structures, strategies, practices, and policies. You can then validate business policies, highlight data issues, automatically monitor compliance of data and manage all data issues with the critical operational control from stakeholders across the organization.

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